Data Protection Policy

  1. Who is responsible for the processing of your data?

Company Name: Rutas Fluviales del Júcar, S.L.

Trade Name:

Registered Address: C/ Carretera Balneario, s/n. 46625 Cofrentes (Valencia)

CIF / NIF: B-97 868 657

Telephone: 96 189 47 27


  1. For what purposes do we process your data?

Rutas Fluviales del Júcar, S.L. will treat your information with the purpose of carrying out the execution of the reservations and orders made. In the event that you contact us, we will use your information to respond to your inquiries.

The different treatments we will perform on the information are detailed below:

a) To attend your requests or queries made as a user of the website.

b) Management of activity reservations.

c) Customer and consumer service when required.

d) Sending of periodic information bulletins or newsletters when you are a subscriber or when you are already a customer.

e) In the event that you have sent us your Curriculum Vitae, we will process it in order to cover our staffing needs whenever necessary.

f) Traffic analysis of our website to improve the services offered through it.g) Management of customer and supplier registrations and management of the execution of contracts with them.

  1. How long will we keep your data?

The personal data provided will be kept as a general rule for a minimum retention period of six years from the date of termination of the contractual relationships that have been established between customers, suppliers, collaborators and Rutas Fluviales del Júcar, S.L.

In the following table you can find the periods of conservation of the information:

Data processedRetention periods
CUSTOMER and SUPPLIER DATAAs a general rule, between 6 and 10 years after the end of the services rendered, they will be destroyed. Depending on the case.
DATA OF THIRD PARTIES OR CONTACTSThere is no provision for deletion unless consent is revoked.

  1. Why may we process your data?

First because they are necessary for the development of the relationship established with Rutas Fluviales del Júcar, S.L. Also because we are interested in improving our web services by analyzing the traffic of the same and collecting this information to make statistics for these purposes, whether it is a mere consultation or request for information or in particular, we must treat personal information to develop our activities. Thus, the processing operations carried out by Rutas Fluviales del Júcar, S.L. are mainly based on your consent or on the legitimate interest in carrying out promotional activities, in knowing better the preferences of our customers in order to personalize offers, respond to customer requests, improve commercial activities and also on the need to execute the object of the contracts entered into with customers or suppliers and when the processing is required to comply with a legal obligation.

In any case, we will ensure that the lawfulness of the processing is ensured in accordance with the applicable data protection rules (including the collection of consent where necessary).

  1. To which third parties will the data be communicated?

The data will be communicated to:

Data processedDealers
DATA OF JOB APPLICANTSIt is not foreseen that there will be transfers, however, they may be communicated to the companies that are part of Rutas Fluviales del Júcar, S.L., with previous consent.
CONTACT INFORMATIONIt is not foreseen that there will be any transfer.

  1. Rights you have when you provide us with your data

Any person can know if Rutas Fluviales del Júcar, S.L. is treating personal data that concern him, or not. Likewise, the persons concerned have the right to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

You may also request, when circumstances arise, the limitation of the processing of your data, in which case we will keep them for the exercise or defense of claims. Finally, you may, whenever technically possible, request the right to the portability of your data to a third party designated by you.

In any case, and in order to facilitate the understanding of your rights, we attach a summary table of these rights:

RightWhat can you do?Channel to exercise it
AccessYou will be able to consult your personal data included in the databases or files of Rutas Fluviales del Júcar, S.L.

Company Name: Rutas Fluviales del Júcar, S.L.CommercialName : SuAventura.comCompanyAddress:

C/ Balneario s/n, 46265 Cofrentes (Valencia)

CIF / NIF: B-97 868 657

Telephone: 96 189 47 27


CorrectionYou may request the modification of your personal data whenever you wish, or whenever they are inaccurate.
DeletionYou can request the deletion or suppression of your personal information
OpposeYou may request that we do not process your data for specific purposes if circumstances permit.

With the exercise of limitation you will be able to:A. Request the suspension of the processing of your data:

  • When you contest the accuracy of your personal data, for a period of time that allows us to verify it.
  • When you have objected to the processing of your personal data based on our legitimate interest or public interest mission, while we verify whether these grounds override yours or not.

B. Ask us to keep your data:

  • When the processing is unlawful and you have objected to the deletion of your data and instead request the limitation of its use.

When we no longer need the personal data for the purposes of the processing, but you need it for the formulation, exercise or defense of claims.

PortabilityBy means of this right you may receive, in electronic format, the personal data you have provided us and those that have been obtained from your contractual relationship with Company Name, or you may request that they be transmitted directly to another entity.
You may send us any concerns or suggestions regarding the processing of your personal data to the e-mail address indicated above, or you may contact the Control Authority (Spanish Data Protection Agency) directly through its web page

The exercise of any of the rights requires that you prove your identity:

  • Attach a copy of your ID card to your application.
  • Attach to the application a copy of a document equivalent to the DNI that proves your identity (e.g. Passport).