Skip to main content

Suaventura

Privacy policy

  1. Who is the Controller of your data?

Company Name: Rutas Fluviales del Júcar, S.L.

Trade Name: SuAventura.com

Registered Address: C/ Carretera Balneario, s/n. 46625 Cofrentes (Valencia)

CIF / NIF: B-97 868 657

Telephone: 96 189 47 27

e-Mail: reservas@suaventura.com

  1. For what purposes do we process your data?

Rutas Fluviales del Júcar, S.L. will process your information for the purpose of carrying out the bookings and orders made. Likewise, in the event that you contact us, we will use your information in order to be able to deal with your enquiries.

The different processing operations that we will carry out on the information are detailed below:

a) Dealing with your requests or enquiries made as a user of the website.

b) Management of activity bookings.

c) Customer and consumer care when required of us.

d) Sending of periodic information bulletins or newsletters when you are subscribed or when you are already a customer.

e) In the event that you have sent us your Curriculum Vitae, we will process it in order to meet our staffing needs whenever necessary.

f) Analysis of the traffic of our website to improve the services offered through it.g) Management of customer and supplier registrations and management of the performance of contracts with them.

  1. How long will we keep your data?

The personal data provided will be kept, as a general rule, for a minimum retention period of six years from the end date of the contractual relationships that have been established between customers, suppliers, collaborators and Rutas Fluviales del Júcar, S.L.

In the following table you will find the information retention periods:

Data processedRetention periods
CUSTOMER and SUPPLIER DATAAs a general rule, between 6 and 10 years after the end of the provision of the services they will be destroyed. Depending on the case.
JOB APPLICANT DATA1 year from receipt of the CV.
DATA OF THIRD PARTIES OR CONTACTSDeletion is not foreseen unless consent is withdrawn.


  1. Why can we process your data?

First, because they are necessary for the development of the relationship established with Rutas Fluviales del Júcar, S.L. Also because we are interested in improving our web services by analysing its traffic and collecting this information to produce statistics for these purposes.Whether it is a mere enquiry or request for information or on a private basis, we must process personal information in order to carry out our activities. Likewise, if you are interested in working with us we need to know your curricular data.Thus, the processing operations carried out by Rutas Fluviales del Júcar, S.L. are based mainly on your consent or on the legitimate interest in carrying out promotional activities, in better understanding our customers’ preferences in order to personalise offers, responding to customer requests, improving commercial activities and also on the need to perform the subject matter of the contracts concluded with customers or suppliers and when the processing is required to comply with a legal obligation.

In any case, we will ensure that the lawfulness of the processing is guaranteed in accordance with the applicable data protection rules (including the collection of consent when necessary).

  1. To which third parties will the data be disclosed?

The data will be disclosed to:

Data processedConcessionaires
CUSTOMER and SUPPLIER DATA
  • ORGANISATIONS OR PERSONS DIRECTLY RELATED TO Rutas Fluviales del Júcar, S.L.
  • OTHER PUBLIC ADMINISTRATION BODIES WITH COMPETENCE IN THE MATTER;
  • BANKS, SAVINGS BANKS AND RURAL SAVINGS BANKS;
  • TAX ADMINISTRATION
  • STATE SECURITY FORCES AND BODIES.
JOB APPLICANT DATANo disclosures are foreseen, however they may be disclosed to the companies that are part of Rutas Fluviales del Júcar, S.L., subject to prior consent.
CONTACT DATANo disclosures are foreseen.

  1. Rights that you have when providing us with your data

Anyone can find out whether or not Rutas Fluviales del Júcar, S.L. is processing personal data concerning them. Likewise, the persons concerned have the right to request the rectification of inaccurate data or, where appropriate, request their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

You may also request, when the circumstances apply, the restriction of the processing of your data, in which case we will keep them for the exercise or defence of claims. Finally, whenever technically possible, you may request the right to the portability of your data to a third party designated by you.

In any case, and to facilitate the understanding of your rights, we attach a summary table of them:

RightWhat can you do?Channel to exercise it
AccessYou will be able to consult your personal data included in the databases or files of Rutas Fluviales del Júcar, S.L.

Company Name: Rutas Fluviales del Júcar, S.L.Trade Name: SuAventura.comRegistered Address:

C/ Balneario s/n, 46625 Cofrentes (Valencia)

CIF / NIF: B-97 868 657

Telephone: 96 189 47 27

e-Mail: reservas@suaventura.com

RectificationYou may request the modification of your personal data whenever you wish, or whenever they are not accurate.
ErasureYou may request the deletion or erasure of your personal data
ObjectionYou may request that we do not process your data for specific purposes whenever the circumstances allow it.
Restriction

By exercising the right of restriction you may:A. Request the suspension of the processing of your data:

  • When you challenge the accuracy of your personal data, for a period that allows us to verify it.
  • When you have objected to the processing of your personal data based on our legitimate interest or public interest mission, while we verify whether those grounds prevail over yours or not.

B. Ask us to keep your data:

  • When the processing is unlawful and you have objected to the erasure of your data and instead request the restriction of their use.

When we no longer need the personal data for the purposes of the processing, but you need them for the establishment, exercise or defence of claims.

PortabilityThrough this right you will be able to receive, in electronic format, the personal data that you have provided to us and those that have been obtained from your contractual relationship with Company Name.You may also request that they be transmitted directly to another entity.
You may send us any concern or suggestion regarding the processing of your personal data to the email address indicated.You may also go directly to the Supervisory Authority (Spanish Data Protection Agency) through its website www.agpd.es

The exercise of any of the rights requires you to prove your identity, and for this purpose you may:

  • Attach to the request a copy of your national ID card (DNI)
  • Attach to the request a copy of a document equivalent to the national ID card that proves your identity (e.g. Passport).